At MED PLATFORMS, we take learner satisfaction seriously and are committed to maintaining the highest standards in our training services. We understand that, occasionally, issues may arise, and we welcome all feedback, including complaints, as an opportunity to improve our programs.
How to Submit a Complaint:
If you are dissatisfied with any aspect of our service or course content, you can submit a formal complaint by emailing us at:
📧 medplatforms.uae@gmail.com
Complaint Handling Process:
- All complaints will be acknowledged within 48 hours.
- A thorough review will be conducted by our training management team.
- A formal response and proposed resolution will be provided within 7 business days.
We handle all complaints confidentially and professionally, and we use the feedback to enhance the learning experience for all our users.